What happens to your domain if you delete your account

If you delete your EasyWebie account, your domain registration is not cancelled. The domain stays registered in your name for the full period you paid for — typically until the annual expiry date shown on your original purchase receipt.

Domain registration is handled by a separate registrar on your behalf. Closing your EasyWebie account removes your dashboard access and your website, but it does not instruct the registrar to release or cancel the domain. The registration is intact and the domain is still legally yours.

When an account is deleted, the following happens automatically:

What is not touched:

This is the easiest recovery path if you still want to use EasyWebie.

- Your domain name (e.g. yourstore.com)

- The email address used on the deleted account

- Your Paddle transaction ID from the original purchase receipt

Response time: within 24–48 hours for domain recovery requests. These are treated as priority tickets.

If you want to move your domain to GoDaddy, Namecheap, or any other registrar so you can manage it yourself:

Transfers typically take 5–7 days to complete at the registrar level. During the transfer, the domain continues to be registered and does not expire.

If you want to keep the domain active but host your website elsewhere (Wix, Squarespace, WordPress, your own server):

Alternatively, once the domain is reconnected to a new EasyWebie account (Option 1), you can use the Dashboard → Domains → Disconnect flow to get the domain into an unconnected state, then follow the nameserver change process yourself.

Support page: easywebie.com/support (submit a ticket while logged in or as a guest)

Email: support@easywebie.com

In your message always include:

The Paddle transaction ID is the critical proof of ownership. Without it the support team cannot verify the request.

After account deletion, renewal reminder emails stop — EasyWebie can no longer reach you because the account is gone. This means you could miss the 30-day, 7-day, and 1-day reminders that the system would normally send.

Check your original Paddle purchase receipt for the domain registration date. Domains are registered for 1 year, so the expiry is exactly 1 year from purchase.

If the expiry is approaching, contact support urgently. A domain in the grace period (0–30 days after expiry) can still be recovered — but after that, the domain may be released back to the public and anyone can register it. Do not wait.

Tip: If you know you are about to delete your account and you have a domain, transfer it to a registrar you control directly (Option 2) before deleting — that way the domain is fully under your management and nothing depends on contacting support.